Windows hello face this option is currently unavailable reddit fix. Uninstalled and reinstalled Windows Hello Face.
Windows hello face this option is currently unavailable reddit fix. Usually, setting up Windows Hello PIN on Windows .
Windows hello face this option is currently unavailable reddit fix Option 2: Restart Biometric Services. The option is 'unavailable' in the setting menu. When I am trying to set up Windows Hello (Fingerprint, Face, and PIN) all these I have a webcam with Windows Hello capability. I get two messages:1. Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. Oct 22, 2024 · When trying to add/change Windows PIN, you find an issue of “Windows Hello PIN, this option is currently unavailable. This option is currently unavailable - click to learn more. I don't have a camera or a fingerprint reader on my desktop so I don't know why all of those are showing up. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Feb 5, 2020 · Let's remove this option in the Fingerprint section of Windows Hello. Webcam still works in normal use. If it isn’t, click Add a feature. What would be going on? Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. ; On the registry editor window, navigate to the following path, Aug 24, 2021 · Something went wrong. When I open 'Sign in Options' it says "This option is currently unavailable" underneath not only the Windows Hello Fingerprint, but Face and PIN as well. Jul 4, 2024 · Windows Hello for Business provisioning will not be launched. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Biometrics Computer>Administrative Templates>Windows Components>Windows Hello for Business>Use Windows Hello for Business THEN, add the reg key mentioned above manually: Jul 11, 2023 · Fix 3. To do so, follow the steps below: Step 1. The last Windows Hello option is the pin, which works. May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Jul 22, 2023 · Hello, this is Emily. Sep 27, 2022 · Press Windows + I keys simultaneously on your keyboard to launch Windows Settings. After rebooting your computer you will be able to sign in with Windows 10 Hello Face. Aug 17, 2019 · Click on Facial Features and right-click on Configure enhanced anti-spoofing option. Even when I unpacked brand new laptop and went through first set up, face recognition didn’t show. Restart your computer. I can also change both after I added the new account to my currently account. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Go to Apps. Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Nov 14, 2019 · Hi - I used to have Windows Hello Face running on my Surface Book with no problems. Remove Facial recognition feature Go to: Device Manager - Look Cameras - Expand the list - (should have: AVStream Camera. Select Start > Settings > Windows Update > Check for updates. When I go to set up a new pin as this is what it tells me to do to set up my windows hello face again it says that my device does not meet the requirements of the organization for windows hello. How to FIX: Unable to configure Windows Hello PIN in Windows 10. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. This is an optional feature so there’s a chance it isn’t installed. User has logged on with AAD credentials: No . Once you open Run dialog box, insert services. But somehow, after few updates later, I can't use windows hello to sign in. Disconnect them all one by one. Jul 23, 2021 · Is your Windows Hello face camera broken after the latest Windows 11 release? It's a known issue, and there's a simple fix. Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. Dec 26, 2020 · 2. Click on "Accounts" and then click on "Sign-in options". Uninstalled and reinstalled Windows Hello Face. Yesterday, I unjoined my PC from the domain. Aug 12, 2019 · After that, on the Start button, then on Settings - Accounts and finally on Login Options. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. 5) Reboot after the installation is complete. ” So how to resolve it successfully? Here this article will give you some useful ways. See if the camera will be reset and would now work. Go through the list of installed features and see if Windows Feb 2, 2021 · So I tried the registry edits to no avail. Checked for updated drivers for the webcam and windows hello face, both were on the latest version. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. When I try to setup Hello I get "We couldn't find a camera compatible with Windows Hello Face". Any advice would be very much appreciated. This isn’t just a Windows 11 issue, by the way. Try again later" I'm not sure what to do since I have been trying to fix it, but nothing seems to work. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. To enable a convenience PIN, enable the Group Policy setting Turn on convenience PIN sign-in. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. May 4, 2023 · Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. This is fine. Now Windows Hello Face should detect your Windows Hello compatible camera, assuming its drivers and everything else are working properly. * * Note: This issue usually occurs on domain computers. It says (this option is currently unavailable). Windows Hello Face shows "This option is currently unvailable". This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. I updated to the latest windows 10 update the other night and ever since, the fingerprint scanner and face unlock no longer work on my Lenovo Yoga Slim 7. -Select remove to remove the face scan or fingerprint reader. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Scan Your System Files for Errors. Feb 3, 2022 · PIN (Windows Hello) (Windows 11) - This option is currently unavailable I had an issue on my personal laptop where my organisation required that I change my pin. com/fix-facial-recognition-not-workin In this article, I have compiled a list of possible solutions for you to try to resolve the issue – Windows Hello “This option is currently unavailable”. After this, check to see if you can set up Windows Hello Here in this video tutorial, I will show you guys how to fix Facial recognition Windows Hello is showing the "We couldn't find a camera compatible with Windo Feb 24, 2020 · 4) Select 'Windows Hello Face' from near the bottom of the list and Install it. Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. I ended up removing the PIN and now it says that this option is currently unavailable, try again later. The fix is actually very simple to get Windows Hello working again My GB2P360 says the option is currently unavailable. It must be a leftover from Windows 10. " So you click on that and then your either education or work signing in page will pop up. It states, 'This option currently unavailable' and along with 'Something went wrong. However, recently I haven't been able to sign in any other way except for the pin. Oct 15, 2024 · This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. I’m sorry that you are experiencing this issue. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently unavailable". Method 2: Using Group policy settings if you have Windows 10 Pro installed. Mar 22, 2020 · Hi Dan. and nothing I do works. Select Windows Hello Face and click on Remove. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition settings. Nobody has ever set it up on their laptop. Access Account settings; Then, click on Sign-in options in the right side of the window. When I try to set up Facial Recognition ("Settings" -> "Accounts" -> "Sign-in options" -> "Facial Recognition"), it says: This option is currently unavailable. Back to Table of Contents . Try FIX IT GO TO FIX and it asks me to SIGN IN but when I use my Personal Account it says you can't sign in here with a personal account. Try again later". However, next time I go to log in, PIN is selected by default, and I have to manually click Sign in Options and select Windows Hello to use my Face. So on the M18 at least from the Dell in the USA, all of them come with Windows Hello IR Camera. Therefore, I can't even change my pin. Resetting laptop to factory settings and restarting setup from scratch did nothing. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and So I recently purchased an HP laptop from Costco, the device is an HP ENVY x360 convertible 15-ds1xxx. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. I tried updating all the drivers but nothing works out. For automatic scans of missing or outdated drivers, we recommend using specialized software. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Any ideas on how to resolve this? I cleared the TPM but no luck. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Before anything, it is a good idea to see that the fingerprint reader is devoid of dirt or spilled liquids. Sign in with fingerprint scanner. Nov 21, 2022 · However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. Oct 6, 2024 · Select Windows biometric services from the left column. Check if the Windows Hello option is now working. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. 3-Go to Troubleshoot. please help me to figure this out. I tried all the solutions on the web: install the HelloFace. Jan 18, 2025 · Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. " I don't think so. I would recommend trying that first as some of the steps in that link are somewhat drastic. If you are experiencing one of the above issues, follow the instructions below to fix the problem. 3 Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. The laptop comes with a fingerprint scanner, and when I went to set up Windows Hello Face it said that "this option is currently unavailable-click to learn more. Update drivers If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to Dec 28, 2019 · Hello, my Windows Hello facial recognition has recently stopped recognizing me after I changed glasses. What happened: Last week, I turned on my laptop (W11), there was a prompt to 'introduce' me to Windows Hello. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. " Then it proceeds with phone verification and setting up your face with Windows Hello. Then it gives me these options: windows hello face, windows hello fingerprint, windows hello pin, security key, password, picture password. Open the Settings app (Win+I keyboard shortcut). Hi Reddit, So my laptop went to sleep and when I turned it on, it for some reason was not able to use its fingerprint scanner and thus forced me to log in through my Microsoft account. " Aug 11, 2020 · Hi Experts, Yesterday we have bought two brand new HP Envy 13 AQ1013DX and as per our normal procedure installed Windows 10 Pro 2004 and Joined Domain and everything installed and configured as per our requirement. With simple solutions like signing in with a password or using the "I forgot my PIN" option, you might be able to resolve the issue. In settings it says, "This option is currently unavailable, we couldn't find a fingerprint/camera compatible with Windows Hello" Jul 25, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Oct 20, 2021 · Unlocking your device using face recognition is a super-easy way of accessing your tablet, laptop, or PC. This article has provided exceptional solutions to resolve the "Windows Hello PIN this option is currently unavailable" problem. But then in many forums (inculding microsoft's own) had suggested to switch to a local account to fix it. This article explains what Windows Hello Face is and how to enable or get rid of it, should you choose to. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. inf, restart windows biometrics, clear the cache. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. If Windows Hello is not available, you will see a message: Windows Hello Face. Type regedit and How long are you waiting in between setting up the user for WHfB and actually trying it out? I find it usually takes 15 minutes for the generated cert fingerprint to be pushed to MS365 and actually allow a user to login with it. About Windows Hello, you must select the camera or fingerprint reader. Deleting the . Once the update is complete, go to Windows Settings > Accounts > Sign-in options and select BRIO 4K Stream Edition for Windows Hello. (If it’s already installed, then you don’t do anything) Scroll down the list and find Windows Hello Face. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. User your work or school account. -Configure Windows Hello. I go to settings then accounts, then sign-in optons. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. The boy has discovered the Pin to the computer No problem. Try again later. Jan 16, 2025 · I go to Settings Account PIN (Windows Hello) and it says THIS OPTION is CURRENTLY UNAVAILABLE !! But I AM singing in with MY pin **** whatever each day. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I just can't access them in settings. Possible Solutions to Windows Hello “This option is currently unavailable” Clear the NGC folder Windows Hello FaceThis option is currently unavailable – We couldn’t find a camera compatible with Windows Hello Fingerprint Windows Hello Fingerprint“This option is currently unavailable – We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint" Both devices are recognized in the device manager and the We would like to show you a description here but the site won’t allow us. Anyway, I figured I should click the PIN option. Adding the following registry entry might help fix the Windows Hello Fingerprint “This option is currently unavailable” in Windows 11. I am using Microsoft Surface Laptop 2 with Windows 10 Pro. Hi, ever since ive downloaded windows 11, these option were always unavailable. Choose "Windows Hello Face recognition setup not working" if you are given this option. Nov 30, 2021 · Fingerprint reader not working on Windows 11: "This option is currently unavailable" I recently got a Dell Inspiron with Windows 11 preloaded. Regards. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Read it at https://www. But as long as it's not configured it should be ok. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. The camera is working. When I click on them I am given a something went wrong message. Someting went wrong. I have even tried resetting the TPM which would stil not work. kapilarya. Windows Hello Face is a service that needs to be installed in order for the feature to work. Device is AAD joined ( AADJ or DJ++ ): Not Tested . On the Accounts window, select Windows Hello Fingerprint, and Hello, I have sent PIN in Windows Hello. I had Face and PIN available. We would like to show you a description here but the site won’t allow us. Reboot your PC. There's an old version of the Windows Hello Face Software Device (HelloFace. Windows Hello for Business policy is enabled: Not Tested . I know it. Related: How To Fix Windows + Shift + S Not Working In Windows 10 But, many users faced Windows 11 fingerprint not working issue as it says the option is currently unavailable. Usually, this problem is caused by a corruption in the Windows Hello settings. Upon restart, windows had installed the proper driver and In settings the Windows Hello option is grayed out and says “currently unavailable” and I don’t have a camera compatible with it, even though when I was setting up my laptop I could use it. You can do this by following these steps: Open the Settings app on the affected device. "We couldn't find a camera compatible with Windows Hello Face. dat files in C:\Windows\System32\WinBioDatabase solved it all for me. Reinstall the biometric driver. For some reason when I try to setup facial recognition to use it for login to the system, it will show up as unavailable. Next Set up a fingerprint reader: In Windows, search for and open Sign-in options. 20 minutes later it stopped working. This feature is only available on the selected models equipped with Fingerprint You could buy an external webcam that supports Windows Hello (most are pricy though, IR is currently a premium), perhaps use your rewards points on the Lemovo 500 FHD webcam if you bought straight off the Lenovo website. I don’t know what the force update was, but it may have been Windows 11. Right-click on the Start icon and choose Run. Jul 29, 2024 · For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. Run Windows Hello troubleshooter When you click on WIndows Hello PIN thing you will probably get this message "This option is currently unavailable" - click to learn more. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Then restart the computer and see if those options are now back available. I just didn't hop on the forum right off the get go and ask for help here. After doing that you have to train your face and fingerprints again. If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. Click Optional Features. Press Win + I keys to open the Settings app, and then click on the Sign-in options button in the Account section Feb 1, 2020 · I did that and the network issue got fixed. Dec 12, 2023 · In this post, MiniTool Partition Wizard provides a couple of feasible solutions to the “Windows Hello PIN this option is currently unavailable” issue in Windows 10. I setup my PIN and they were working. Things I have tried and failed: I had the same problem and found a fix in another thread. inf) still installed. I tried to set it up again in settings but it says that "This option is currently unavailable", and then "Something went wrong. Select the option you want to use to sign in. It will open the registry editor. Try using the Registry editor, follow the steps below:. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. Just change my pin. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. I removed a driver Mar 31, 2023 · To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Hi, ever since ive downloaded windows 11, these options were always unavailable. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. I also have the "Facial Recognition (Windows Hello) installed in my Had all three features set up and then one day randomly my computer, a Dell XPS 15 2 in 1, randomly disabled these features. Apr 6, 2024 · At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. Ok, so I've got this windows 10 signing in to my account as admin (personal hotmail account) and my sons account (uses windows family saftey for screen time management). If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen. You may need to reregister your Hello options if needed. This camera works with Facial Recognition on a different computer, so it's not an issue with the camera. Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Face unlock was previous working fine with no obvious change being made that triggered the failure. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Welcome to the Microsoft subreddit. Please help Aug 13, 2021 · This option is currently unavailable - click to learn to more. But now windows hello does not work. Sometimes the webcam doesn't turn on in time or it has trouble communicating with Windows, so I am prompted to use my PIN. Oct 17, 2022 · If the option is greyed-out, click “Change settings that are currently unavailable” first to allow administrator access so that you can make changes to the available options. Clean it thoroughly and use the fingerprint reader again to check for Windows Hello fingerprint recognition. msc and click OK. infrared sensors needed for Windows Hello face recognition, hence Nov 7, 2024 · Check if Windows Hello Face is in the list under Installed features. In Windows, search for and open Sign-in options. Feb 27, 2024 · I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Windows Hello Face reporting "we couldn't find a camera compatible with Windows Hello Face". Also, "Sorry - this PIN isn't working for your organisation's resources. Aug 18, 2020 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Device Home Page - References and Resources – Learn about your Device - Solve Problems FIXED: Hey guys, I was having the same issue where in the fingerprint setting says "This option is currently unavailable" and in device manager -> Biometric devices -> "ELAN Fingerprint driver" doesnt show up and the device is stated as unrecognized somewhere down in device manager with an exclamation mark. Thank you for your persistence Aug 8, 2024 · Fixed: Windows Hello PIN This Option Is Currently Unavailable If you face the “Windows Hello PIN this option is currently unavailable” issue in Windows 10, focus on this post to find some solutions. In my case, it was simply a misconfigured Group policy setting. See fixes here for Windows Hello Face Recognition: May 25, 2022 · When I first bought the laptop, I was able to use Windows Hello (fingerprint scanner). I am trying to get WHfB working -- Windows Face, Pin and fingerprint all show NOT AVAILABLE in my sign-in options. Aug 30, 2021 · If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better May 27, 2020 · My Windows Hello Face was working perfectly until recently both my Windows Hello Face and the Windows Hello PIN stopped working, so I could only use my password to sign in. " below that. Get the Reddit app Scan this QR code to download the app now (Windows Hello) This option is currently unavailable . " Also all the options to change my pin, add a fingerprint, etc are all greyed out. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Tick the box near it and then click Install. Use PIN Complexity policy settings to manage PINs for Windows Hello for Business. On the Services console, scroll and right-click Windows Biometric Service. This video will show how to fix Windows Hello Face login not working in Windows 11/10. in account management > sign in options. However, the statuses on my current account is still unavailable. You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. I have gone to the Lenovo site to install drivers to try and get everything updated. Jan 10, 2024 · Hi @Ritesh Sharma, This issue can occur when the device is not able to communicate with the on-premises Active Directory Domain Services (AD DS) to verify the user's PIN. But […] Looking at Dell's M16/M18 Configuration page, All screen options come with Windows Hello except for the M16 165hz QHD+ Display. Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. 4 If you experience any issues setting up your BRIO webcam to work with Windows Hello, you can download the Logitech BRIO for Windows Hello installer to help with the setup of the service. I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. Sep 2, 2024 · windows hello currently unavailable [Solved] My device is Asus Zenbook Q415M, previously I used the face unlock function, but now I cannot use it. 2. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. With Windows Hello Face, Microsoft has refined this type of authentication and has enhanced its security. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. 3 Ways to Aug 3, 2022 · Checking for Windows updates might fix issues you're having with Windows Hello. Hey reddit, I have had this issue of Windows Hello being currently unavailable for the past 10 days. So i did that and it did not work, so i switched back to my microsoft account, options are still unavailable. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. 4. One bug that I can't work out is that straight out of the box, the windows hello camera won't work. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Dec 5, 2020 · Before to try some solutions try updating your Windows 10 to the latest version. Help If you are sure you were using I downloaded the latest drivers and windows is up to date but issue still persisted. Hence, apply the following steps to resolve it quickly on your PC. Jul 12, 2018 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. Immediately after you create a Microsoft account with your Hotmail or Live email the installation procedure asks you to create a PIN. If you might say “is this a work pc” or “are you using a work email or organisation email” no, this is my personal laptop, and using my personal gmail. Locate the Hello, webcam, and fingerprint drivers individually and right Jan 11, 2022 · PIN option is unavailable (Windows Hello PIN option missing). Clear the cache: Clearing the fingerprint sensor cache may also help resolve the issue. Lock the screen and Entered the PIN and received the below message . May 31, 2021 · Search for Windows Hello Face and install the feature on your machine. Then delete the folder named NGC. Now I cannot even enable it again. I had mine set to Enabled. Usually, setting up Windows Hello PIN on Windows Mar 21, 2024 · Windows Hello Face This Option Is Currently Unavailable Windows 11 | NetSavantsWelcome to NetSavants! In this troubleshooting guide, we'll address the issue Jan 30, 2023 · Configure Windows Hello for Business Policy settings for Windows Hello for Business in an on-premises certificate trust scenario I haven’t done facial recognition (wouldn’t be appropriate for our needs as our units are shared), but was able to setup a GPO that allowed them to use a PIN for domain joined Surface Pro’s. If you encounter the same issue, you can try them to solve your problem. It says pin unavailable. Windows Hello for Business post-logon provisioning is enabled: Not Tested Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. Open the Run dialog box by pressing the Windows key and the R key together. nothing changed. All options, including PIN, Fingerprint recognition, and Facial recognition, are showing as "This option is currently unavailable" under Settings > Accounts > Sign-in options. Press Windows key + R key together from the keyboard. Add a registry entry. 10% of largest communities on Reddit. If the Windows Hello system files got corrupted, that could explain why the system says your camera is incompatible with Windows Hello Face. Apr 4, 2023 · Install any available updates. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and There can be many reasons for the feature failing to work. Windows is garbage that’s the actual cause, outsource cheap IT developers who tell you to run file check and script kiddies who have no idea what they are doing, the solution is to buy a Mac and get on with living, the only use for windows is as a barebones gaming rig with absolutely no personal information left in it. Using the Group Policy Editor for the entire domain will allow this setting to automatically be applied to future installations of Windows 10, however you don't necessarily Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Sep 10, 2020 · 9. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Install Windows Hello Face. Under "Windows Hello PIN", click on "I forgot my PIN". Windows hello will not allow to enable it. I have read, and done just about every step that has been suggested and none of them has fixed the problem. It should now work properly. But above message "this option is temporarily unavailable windows hello" appears. Try using Windows Hello fingerprint authentication again. I tried all different things suggested on this forum without any success. If you face the same error, read the instructions below to fix the problem. The problem has been resolved. I have gone to look at the sign-in methods on the laptop and all say "This option is currently unavailable". " Sep 24, 2024 · If you see the Windows Hello Face This option is a currently unavailable message on Windows 11; keeping your drivers up to date will make a difference. May 4, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Nov 3, 2023 · Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. Pretty much a universally recommended webcam and it's affordable though not cheap. Background: Our MSP set up a group policy to block any attempts to set up pin or Windows Hello on company computers. On the Accounts window, select Windows Hello Fingerprint, and then click Remove. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. " Underneath there is an exclamation mark with "something went wrong. I look forward to helping you. In the Settings window, select Accounts from the left pane. ; In the empty text box type “regedit” and then click on OK. Jul 27, 2019 · Thankfully, it's easy to enable the "convenience pin" functionality, which as a side-effect also enables Windows Hello Fingerprint sign-in and Windows Hello Face sign-in. Oct 11, 2024 · How do I fix Windows Hello face recognition in Windows 11? 1. Mar 30, 2022 · Hello, I have a Windows 11 laptop with a fingerprint scanner and windows hello as a way to sign in. To resolve this issue, go straight to Method-3 below. I've done a search and tried the following things: Uninstalled the camera in Device manager, restarted and reinstalled. Then open Explorer and navigate to the following path. Checked the TPM hasn't been disabled Jan 16, 2021 · Firstly, open the RUN dialogue box by pressing WINDOWS + R altogether. You can try the methods listed below to fix the problem and get the Windows Hello Face working again. Oct 29, 2020 · 2. Oct 24, 2023 · Please contact with us if the above information cannot resolve your problem To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Fix 2 – Reinstall Webcam in device manager Disabling and enabling the webcam device has worked out for many users facing similar issues. Or something named like that) right click and uninstall - restar the Surface and should be working back. Tap or click here to fix it. Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in -> turned on and applied to user or machine group: "This option is currently unavailable" on the test machine. I locked and unlocked my PC about a dozen times. I rejoined. NOTE: The options given by "Get Help" may vary. If you go to Settings > Accounts > Access Work or School, do you have any work or school email address listed? If so, click on it, then click disconnect. . The only thing I am seeing is in settings, under Accounts>Sign-In Options>PIN (Windows Hello) on my machine (which is working), I see "this option is currently unavailable" and "This setting is managed by your organization. Jul 19, 2024 · 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. Contact your admin for more info". Try again later'. Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint Event Viewer logs on the DC shows that this has been happening since Fall of last year, so for several months now Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". The options to improve recognition and to remove this sign-in option are greyed out. 1. This options is currently unavailable - click to learn more . This guide shows you several solutions on how to fix Windows Hello Fingerprint "This option is currently unavailable" in Windows 11, as well as other biometric related sign-in issue. Select Edit and disable the Configure enhanced anti-spoofing feature. Right-click on it, and then select “ Start” from the list that appears. 2. Once you get a response, choose "Windows Hello Camera Issue". We couldn't find a camera compatible with Windows Hello Face. Content here should be primarily about Microsoft's suite of services, products and games which we publish. Dec 18, 2024 · Hello, I’m experiencing an issue with Windows Hello on my system. I suggest that you try to delete the folder where the PIN information is stored and then try again. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) May 11, 2020 · Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives Dec 11, 2024 · Conclusion. Reset the Hello Facial Recognition Settings. In Get Help type "Windows Hello Face Camera is not working", press Enter. Solutions tried. Reboot your computer and check to see if Windows Hello Face can work successfully now. 3. Windows Hello as a convenience PIN is disabled by default on all domain joined and Azure AD joined devices. gjsknxywlxmvbykyxqkbxlssyupzbrgdfubhmihumforsztgxalkclsjltizlppdrlvw
