Citidirect mobile token activation • Security Managers are able to Approve, Reset and Re-activate users • To view the user details, tap on the row and the user details tray will appear. Existing MobilePASS/SafeWord card users can request the activation email by logging Download the CitiDirect 1. The Client Definition Summary Form appears. Scan the QR code to download* the CitiDirect mobile app The CitiDirect BE ® Mobile Token mobile token. By doing so, Citi will successfully authenticate and authorize the user based on the very secure entitlement engine that CitiDirect currently employs. Approximately how long did it take you to activate the mobile token? Yes. Will I be able to continue to use Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Your security manager can re-activate the mobile token from CitiDirect and you will receive an activation email. Security Manager – New user activation - FAQ CitiDirect® Mobile Token Guide ; Security Manager – FAQ; show. VERSION 1. Scan the QR code to download* the CitiDirect mobile app CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. CitiDirect mobile token is embedded within the CitiDirect mobile app and offers an intuitive and quick activation process. Client Name. . Your new Token generates One-Time Passwords (OTP) that are valid for only a short period of time. Securely manage your global cash and trade needs anytime, anywhere, real time, with our award-winning mobile banking solution. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. Will I be able to continue to use CitiDirect BE login. - Existing SafeWord card users can continue using their card, but MobilePASS Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. This video will show you how to log in to CitiDirect on a computer and mobile device using the CitiDirect mobile token and biometric authentication. No. Using the Citi Mobile ® Token is the easiest and quickest way to securely authenticate your online purchases, with minimal disruption to your online purchasing experience. Clients with client definition records with a status of "Activated," "On Hold," "Invalid," or Repair Required" are listed. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond 1. • Create your CitiDirect BE login profile using activation information provided by Citi. CitiDirect BE Mobile will default to the language setting on your mobile device. 2 | Page Mobile App Token Activation – V1. Mobile access and tablet access do not guarantee full functionality of the electronic banking system. Beyond a refreshed look, you’ll now have greater flexibility at your fingertips, with personalized views and new features designed for optimum user experience. • View and update your personal information such as address, e-mail and phone number. 2. Push notifications: Be notified about bank transactions and credit card purchases made instore or online. Name. Frequently Asked Questions MobilePASS can be used to login to CitiDirect BE and CitiDirect BE Mobile just like the SafeWord card today. Email. Log in to CitiDirect BE using your existing SafeWord® Card1 2. This advertising material is for information purposes only and does not constitute an offer in the meaning of article 66 of the Civil Code. Mobile . Security Managers are able to scroll for more details, Approve or Reject Users in this view CitiDirect BE® Mobile User Guide Download and Login Welcome Tutorial Push Notifications Initiate Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. pl in the Manuals section. 5. The CitiDirect BE ® Mobile Token Feedback Form We value your feedback. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Citi Quick Lock: Misplaced your credit card or Citi ® debit card? You can lock it in the Citi Mobile ® App or with Citi CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile. Token serial number. Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect BE with passcodes generated on your smartphone. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Additionally, CitiDirect BE® Mobile and CitiDirect BE® Tablet are channel extensions of CitiDirect BE that provide clients with the ability to securely manage their global cash and trade needs anytime, anywhere, real-time. Scan the QR code to download* the CitiDirect mobile app Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. 1. token is now activated. If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). 1 (11112022) 1. MobilePASS is an option for both Host 2 and Host 9 login onto CitiDirect BE applications. Does activation require a lock on my phone? Yes. Select “Authentication” on the left-hand side of the screen to display your “MobilePASS Activation Code” Once your CitiDirect BE® MobilePASS token is approved by your Security Manager, complete the MobilePASS can be used to login to CitiDirect BE and CitiDirect BE Mobile just like the SafeWord card today. g. You may also leverage uniquely mobile tools to localize lost or stolen smart phones, which increasingly deter hackers from stealing mobile business devices today. How is CitiDirect mobile token different from MobilePASS? CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. Citi Mobile ® Token is a new feature within the Citi Mobile ® App to generate a unique, One-Time Password (OTP) in order to authenticate online and mobile transactions. com where you will have access to: • Quick Reference Cards to help you navigate CitiDirect Online Banking quickly • Web-based self-paced training that interactively demonstrates key CitiDirect features •Complete e-Manuals with detailed step–by-step instructions on how to use CitiDirect Online Banking Existing Users Mobile Token Activation For further enquiries, please contact our Business Call Centre at 1300 888 828 between 8AM to 7PM from Monday to Friday or 8AM to 5PM on Saturday (excluding public holidays) or email to mybusinesscare@cimb. 4. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. hide. If not, contact your internal technical support area. Scan the QR code to download* the CitiDirect mobile app What is the MobilePASS Token?Users may login to CitiDirect BE , CitiDirect BE Mobile and CitiDirect BE Tablet using one of two SafeWord authentication methods: (i) the existing SafeWord card; or (ii) the new MobilePASS Token downloaded on the user s personal smartphone or corporate device. Frequently Asked Questions to activate the mobile token? Yes. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token mobile and tablet login. activation email. Scan the QR code to download* the CitiDirect mobile app On the CitiDirect navigation bar, click Activation, and then click Client Definition. 2 – Apr 2016 2. com to log in to CitiDirect BE • Input your log in ID on CitiDirect BE The CitiDirect BE ® Mobile Token Feedback Form We value your feedback. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. • Reactivation at your fingertips. With CitiDirect BE Mobile, enjoy enhanced visibility and on-the-go access into Citidirect BESM Mobile, our flagship online banking platform. Scan the QR code to download* the CitiDirect mobile app to activate the mobile token? Yes. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. However, existing user set up for both SafeWord card and MobilePASS may use the two credentials interchangeably. Note: The existing security procedures that are currently in place relating to mobile application based soft tokens will continue to apply with respect of the CitiDirect mobile token; nothing has CitiDirect Mobile Token Set up If you select mobile token and are directed to CitiDirect Mobile Token, you will receive an activation email with instructions on how to set up your token. , password generator) randomly created during the user activation. CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. iOS/Apple. However, you can set the same PIN for various tokens. Scan the QR code to download* the CitiDirect mobile app 1. Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) Step 4 Scan the QR code displayed on your computer with the app CitiDirect Mobile app, tapping “YES” when asked if they want to proceed with activation, then by tapping on the “Resend” link. Scan the QR code to download* the CitiDirect mobile app 2. Add biometrics as an option. Each token has its own independent algorithm and PIN. delivery of physical token • User-friendly dynamic password generation with all-numeric format What is the MobilePASS solution? MobilePASS enables you to log in to CitiDirect BE ®, CitiDirect BE Mobile or CitiDirect BE ® Tablet by using your smart phone to generate dynamic passcodes, instead of a separate physical token. If the language you are using is not supported at Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. If ‘username’ is not associated with a mobile app token then ProCash will display a warning message Mobile , Token , Activation , Token activation , Mobile token activation new Citibank Singapore CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. You cannot activate the mobile token without a phone lock securing your mobile device. Video instructions can be found here. Mobile Activation. Frequently Asked Questions. the Learning Center at www. • Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions. Where is the CitiDirect BE Mobile server located? The CitiDirect BE Mobile server is located in the PCI-compliant Citi data center in the United States. Determine if you can connect to other Internet sites. Security Manager can choose between mobile token (MobilePASS app) and hardware token (SafeWord card) Prior to the User creation and assignment of entitlements to the User by the Security Manager, it is necessary to order the SafeWord cards for new Users, using the ‘CitiDirect - Request for SafeWord cards and PIN 4 Every new User receives mobile access and tablet access. and follow the instructions to activate with a QR code. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. Frequently Asked Questions Yes. 10 What are the default notifications settings? CitiDirect BE Mobile is a new mobile front end for CitiDirect Online Banking. CitiDirect BE login. Scan the QR code to download* the CitiDirect mobile app • our y login ID from the first activation email message (e. We’ve been working hard on making the new Citi Mobile App more than just an update. Note: The existing security procedures that are currently in place relating to mobile application based soft Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. It is an alternative to other authentication methods such as a physical Security Device, or OTP via SMS, yet is more secure, instant and convenient. The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. As a Security Manager, can I deactivate a user? Yes. Will I be able to continue to use Each token has its own unique seed (i. Scan the QR code to download* the CitiDirect mobile app CitiDirect BE Mobileow to use CitiDirect BE Mobile — For Entitled Users| H • To change the language settings, click on the “Settings” button displayed at the bottom of the logon screen or Main Menu. CitiDirect Mobile Token Set Up 1. Security Manager may deactivate users or remove this new login method in CitiDirect/Self Service. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. You will receive the benefit of this security Step 1: Combine the first 4 characters of your activation code (sent by email) with the last 4 characters (sent via SMS) or retrieve activation code from ‘My Settings’ > ‘Authentication’ on CitiDirect BE (existing SafeWord card users only) CitiBusiness Online Token Reference Guide. Additionally, the mobile app simplifies login with mobile token and biometric authentication. Login / Mobile Token. CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Helpful Tips. Need help? Citigroup. Use mobile biometrics. Sign up for MobilePASS now! *Available from the App Store ® , BlackBerry ® World ® Storefront, Google Play ™ and Windows Store. Choose a 4-digit PIN, to be used when launching the MobilePASS app Step 4: Use your MobilePASS to Log in to CitiDirect BE • Go to https://portal. The MobilePASS token generates dynamic passwords without any required internet or network connectivity. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity Nov 11, 2024 · CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. Alco2233 or mg3412), • 8-character activation code, you will find the first 4 characters in the second activation email message and the last 4 characters in the text message, and if you already have access to CitiDirect BE via a hardware token, the password Each token has its own unique seed (i. Payment Types. Instructions for activation and log in are outlined below. CitiDirect® Mobile Token Overview 1. com. If the language you are using is not supported at This document provides an overview and frequently asked questions about CitiDirect Mobile Token, a new login credential for CitiDirect desktop, mobile, and tablet access. Continue. No particular seed can be re-used on multiple tokens Password Protection: Each token has a 4-digit PIN fully bound to the device chosen by the user during the activation Hacking Prevention: Mechanism to deactivate the token after six attempts • Key mobile token features include: – Easy and intuitive activation – Mobile and computer login – Self-service options for existing MobilePASS and SafeWord card users to request mobile token enablement – Ability to limit use of CitiDirect Mobile app to mobile token authentication-only function Using Citi Mobile ® Token for Online Shopping. Upon successful verification of the Challenge/Response or One Time Code, you %PDF-1. Front of Token Back of Token. Use the Citi Mobile ® Token in the Citi Mobile ® UK App to authenticate many of your online transactions. Scan the QR code to download* the CitiDirect mobile app • Activate your card. Click the Input Tab. How is CitiDirect mobile token different from MobilePASS? CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop and mobile app login. com to log in to CitiDirect BE • Input your log in ID on CitiDirect BE Jun 5, 2024 · Citi Mobile® UK app is a convenient way to take care of your everyday banking needs on the go. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. 3. Scan the QR code to download* the CitiDirect mobile app Citi Mobile Snapshot: Instant access to your bank and credit card account summary without signing on every time. New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. 4 %âãÏÓ 297 0 obj > endobj xref 297 44 0000000016 00000 n 0000001785 00000 n 0000001948 00000 n 0000002385 00000 n 0000002897 00000 n 0000003363 00000 n 0000003536 00000 n 0000003725 00000 n 0000003839 00000 n 0000004393 00000 n 0000004835 00000 n 0000006808 00000 n 0000007431 00000 n 0000007975 00000 n 0000008059 00000 n 0000008660 00000 n 0000010151 00000 n 0000010267 00000 n 3. With the Citi Mobile® UK app you can: • Securely view your most important account details with Fingerprint Sign On • Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. Add biometrics authentication* Success! Your mobile . CitiDirect BESM Mobile. Alco2233 or mg3412), • 8-character activation code, you will find the first 4 characters in the second activation email message and the last 4 characters in the text message, and if you already have access to CitiDirect BE via a hardware token, the password CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new use… The CitiDirect BE ® Mobile Token mobile token. 2 Mobile Token Activation • Enter BizChannel@CIMB Company ID and User ID. • Receive important account information with Push Notifications. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. e. Note: The existing security procedures that are currently in place relating to mobile application based soft tokens will continue to apply with respect of the CitiDirect mobile token; nothing has the CitiDirect Mobile app, tapping “YES” when asked if they want to proceed with activation, then by tapping on the “Resend” link. CitiDirect Mobile Token: Activation - Citi Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) Step 4 Scan the QR code displayed on your computer with the app CitiDirect Mobile Token: Login. Scan the QR code to download* the CitiDirect mobile app hijacks during the payment life cycle. Frequently Asked Questions CitiDirect BE Mobile? CitiDirect BE Mobile will extend the current security enablement with your existing Safeword Card challenge/response system. Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) Step 4 Scan the QR code displayed on your computer with the app The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. Existing MobilePASS/SafeWord card users can request the activation email by • Activation takes less than 2 minutes. What are the benefits of a MobilePASS? CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. • Login via a quick QR code scan. Therefore, payments will be displayed by value date, and will follow the current processes and workflow currently Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. It simplifies the login CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Note: The existing security procedures that are currently in place relating to mobile application based soft Nov 13, 2024 · CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. You can use multiple tokens (up to 10) within a single MobilePASS application on a mobile device. com | Cookie Policy hijacks during the payment life cycle. No particular seed can be re-used on multiple tokens Password Protection: Each token has a 4-digit PIN fully bound to the device chosen by the user during the activation Hacking Prevention: Mechanism to deactivate the token CitiDirect BE Mobile in? CitiDirect BE Mobile is now available in English, Chinese (simplified and traditional), Czech, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Turkish. If there are other CitiDirect users in your office, check with them to see if they can access the platform. Details of available functionality are described in User Manuals available at www. 7. Both CitiDirect BE Mobile and CitiDirect Email is required, please enter. citidirect. Your Security Manager can re-activate the mobile token from CitiDirect and you will receive an activation email. Key points include: - CitiDirect Mobile Token allows easier login to CitiDirect platforms compared to prior credentials like SafeWord cards. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Note: The existing security procedures that are currently in place relating to mobile application based soft CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. • our y login ID from the first activation email message (e. 4. Citi MobilePASS is a convenient application that works on your mobile phone. Open the . Once your Security Manager adds the MobilePASS login method to your profile, you The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. * = Required Field Once the MobilePASS token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android, Apple, Windows or Blackberry device. Will I be able to continue to use CitiDirect ® Banking on the future of digital payments by connecting business across 160 markets. Scan the QR code to download* the CitiDirect mobile app Success! Your mobile . Scan the QR code to download* the CitiDirect mobile app The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. Scan the QR code to download* the CitiDirect mobile app Logging in to CitiDirect BE just got faster and easier. Phone. CitiDirect BE Mobile does not use any public or private “Cloud” technology to store client’s data, both temporary and permanent. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new users CitiDirect Mobile Token: Activation - Citi CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. 5 CitiDirect BE Mobile | How to use CitiDirect BE Mobile — For Entitled Users One Time Code Screen • Click Submit. It is where the CitiDirect server is located. Select “My Settings” on the upper right-hand corner of the screen 3. to activate the mobile token? Yes. Enter the combined activation code from step 1 into the User Password field **** 4 My Token 1 4. Click here to learn more. Your New CitiBusiness Online Security Token “OTP 1” button “OTP 2” button “Citibank” or “eSig 1” button. Setup is simple, activation takes just minutes, and login is easier than before! CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Scan the QR code to download* the CitiDirect mobile app A simpler, faster and safer way of mobile banking is here. Approximately how long did it take you CitiDirect BE Mobile in? CitiDirect BE Mobile is now available in English, Chinese (simplified and traditional), Czech, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Turkish. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Note: The existing security procedures that are currently in place relating to mobile application based soft CitiDirect® Mobile Token Overview 1. Scan the QR code to download* the CitiDirect mobile app 3. • Link your card to a primary account of your choice. Scan the QR code to download* the CitiDirect mobile app Why is it worth changing the login method and moving to a new, upgraded mobile token? CitiDirect Mobile Token is a relatively new login credential avalible from 2022 on the CitiDirect mobile app that enables users to login both to CitiDirect® desktop and mobile. Take a moment to tell us about your experience so we can further improve the mobile token. Android. app on your device. CitiDirect Mobile Token: Activation Theater Mode mobile and tablet login. To activate your Mobile Token, you will need to download BizChannel@CIMB Mobile App and Login BizChannel@CIMB Website Step 1: Launch BizChannel@CIMB Mobile App Step 2: Slide for Mobile Token Step 3: Click "Next" Step 4: Click "Add Token Account" Token downloaded on the user’s personal smartphone or corporate device. vxqd qyvkjyu exjey jcvhhv zgvfg zyjv ctsuh hfveoyl hzbcdql nuonn